Welcome to VJ Hair Studio! These terms and conditions outline the rules and regulations for using our website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use the website if you disagree with all the terms and conditions stated on this page.
1. Services Offered
We provide non-surgical hair replacement services, including the sale, maintenance, and application of hair patches. By booking an appointment or purchasing a product/service through our website, you agree to the terms and conditions mentioned here.
2. Appointments and Consultations
- All consultations and appointments should be booked in advance through our website or by contacting our customer service.
- We reserve the right to reschedule or cancel appointments at our discretion. In case of cancellations by us, we will notify you at the earliest.
- You are expected to arrive on time for appointments. If you are late, we may need to reschedule.
3. Payment Terms
- Payments for services can be made online through our secure payment gateway or at our physical location.
- All payments must be made in full before the service is provided.
- We reserve the right to change prices for services and products at any time, with updates being reflected on our website.
4. Refund Policy
- Services, once provided, are non-refundable unless there is a legitimate issue with the quality of the service.
- If you have any issues related to hair patches, including fitting or quality concerns, please contact our team within 7 days of the service.
5. Product Returns
- All hair patches and products purchased are non-returnable and non-refundable due to hygiene and customization reasons.
- In case of manufacturing defects, please contact us within 7 days of purchase with proof of the defect.
6. Client Responsibilities
- The client is responsible for providing accurate information regarding their requirements during consultation.
- Proper maintenance and care instructions for the hair patch will be provided, and the client must follow them to maintain the longevity of the product.
- We are not responsible for damages caused by improper care, negligence, or alterations to the hair patch.
7. Privacy Policy
By using our services and website, you agree to our privacy policy. We ensure that all personal data shared with us will be kept confidential and will not be shared with third parties unless required by law.
8. Liability
- Our services are provided as-is without any guarantees or warranties unless explicitly stated.
- We are not liable for any damages, losses, or injuries resulting from the misuse of our products or failure to follow aftercare instructions.
- We are not responsible for any allergic reactions or sensitivities to products or adhesives used during the service. A patch test is recommended for clients with sensitive skin.
9. Changes to the Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.